How to Select an Onsite Clinic Vendor

In an economy with rising inflation and healthcare costs, onsite clinics are a game-changer and powerful tool to optimize healthcare benefits. They offer unparalleled access to high-quality healthcare services directly at the workplace, promoting preventive care and boosting employee participation. A study by the National Association of Worksite Health Centers reported that 95% of employers with onsite clinics saw an increase in employee utilization of preventive care (NAWHC, 2021).

By implementing onsite clinics, you create a positive work environment that prioritizes employee well-being. But how do you go about selecting an onsite clinic vendor that aligns with your organization's needs? We’ve compiled a few tips on how to foster a fruitful vendor relationship.

Choose the Right Vendor

To effectively choose an onsite clinic vendor, begin by assessing your organization’s specific healthcare needs, examining performance metrics and understanding the priorities of key stakeholders like HR leaders and benefits managers. The selection process should focus on the vendor’s expertise, alignment with your health goals, technological compatibility, and the convenience and comprehensiveness of their employee services.

Plan for a Smooth Transition

Transitioning to a new vendor requires careful planning and coordination. Develop a detailed implementation plan that includes reviewing current contracts, preparing for negotiations, and identifying key milestones. Regular progress monitoring and establishing a transparent communication plan with the new vendor will help anticipate and resolve potential issues quickly.

Maximize the Relationship with Your Vendor

To get the most out of your onsite clinic vendor relationship, consider the following:

• Regular Feedback and Adjustments: Maintain an ongoing dialogue with your vendor to discuss what is working and what can be improved.
• Employee Education and Engagement: Work with your vendor to organize regular health education sessions and wellness programs to increase clinic utilization and employee participation.
• Performance Reviews and Benchmarking: Conduct regular reviews against set performance metrics and industry benchmarks to ensure your onsite clinic achieves its intended goals.

By understanding your needs, selecting a vendor wisely, and maintaining a solid relationship with them, you can ensure your onsite clinic is a resounding success. Selecting and managing the right onsite clinic vendor is crucial for enhancing employee health benefits and positioning your organization as a leader in a competitive market.

References

National Association of Worksite Health Centers (NAWHC). (2021). Employer-Sponsored Onsite Health Services: A Five-Year Perspective 2015-2020. https://www.nawhc.org/wp-content/uploads/2021/05/NAWHC-Employer-Report_2021-Final.pdf\