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Patients Care Services

Question about your benefit? Call 1-800-993-8244 or login to the Patient Portal.

Access Patient Portal
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If you are experiencing  a medical emergency, please call 911 immediately or go to the nearest emergency room. Patient Portal and Mobile App communication will be responded to within 1-2 business days.

Get the Mobile App

Get convenient care fast. Our mobile app is the best way to contact your health center staff and take advantage of your health center benefit. Watch our mobile app in action.

Access Patient Forms

Authorization for Release of Medical Records
Download Form
Medical Consent Form
Download Form
Medical History
Download Form
Notice of Privacy Practices
Download Form
Patient Demographics
Download Form
Prescription Refill Process
Download Form
Patient Rights & Responsibilities
Download Form
Health Information Privacy Complaint
Download Form
Authorization for Release of Medical Records | Spanish
Download Form
Notice of Privacy Practices | Spanish
Download Form
Patient Rights & Responsibilities | Spanish
Download Form

Frequently Asked Questions

Just getting started? Explore our most commonly asked questions.

How can I schedule an appointment?

Scheduling an Appointment

There are 3 easy ways to schedule an appointment:

1) Call the CareATC Patient Access Center at 800.993.8244;

2) Visit the Patient Portal and use the unique code issued to you on your PHA report; or

3) Download the CareATC Mobile App - after signing in, use the app to schedule an appointment anytime, anywhere.

How can I access the patient portal?
You can access the Patient Portal at patients.careatc.com. Access your account by entering the unique code issued to you on your Personal Health Assessment report. If you do not have a report, simply enter your personal information. After logging in, you can set up your username and password. If you have trouble logging into the Patient Portal, you can call the Patient Access Center at 800.993.8244.
How can I download the CareATC mobile app?

About the CareATC Mobile App

You can download the CareATC mobile app on the Apple App Store or Google Play Store.

How can I access my Personal Health Assessment?

Accessing Your Personal Health Assessment

A highly confidential summary is provided to each participant, displaying screening results and tips for improvement. Your PHA Summary Booklet will arrive in approximately one week after your draw. Your booklet will list your results and show you where they fall on the scale. You can also access your PHA results on the CareATC Mobile App.

How can I submit a prescription refill request?

About Prescription Refills

Patients can refill CareATC prescriptions in two to three days by calling the Patient Access Center, or by request through the convenient mobile app. Often, no Wellness Center visit is necessary unless otherwise required by the physician.

How can I access patient forms?

Accessing Patient Forms

To access patient forms, visit https://www.careatc.com/patient-forms.

Testimonials & Success Stories

Discover what success looks like for patients, employers, and insurers who partner with us.

Worker in factory
“We believe if other employers in the area adopt this model of care that we can collectively transform the traditional healthcare system.”
Dave B.
Manufacturing
People writing on paperwork
“The CareATC providers have a vested interest in the health of our employees, taking time to really get to know every patient’s medical concerns and health goals. I’ve heard nothing but great things.”
Kevin C.
Municipality
Two workers in a factory
“One of the biggest signs that we know the clinic is working is over sixty-six percent of our team members use the use the clinic. We have a large population of our team members who use the clinic often.”
Lindsey S.
Manufacturing
image
“It's hard to find a doctor who actually listened to you. And [my CareATC doctor] did. We got my sleep under control. We got my depression under control. As of right now, I've lost ninety-seven pounds because of CareATC.”
Diana
Manufacturing
Worker in factory
“We believe if other employers in the area adopt this model of care that we can collectively transform the traditional healthcare system.”
Dave B.
Manufacturing
People writing on paperwork
“The CareATC providers have a vested interest in the health of our employees, taking time to really get to know every patient’s medical concerns and health goals. I’ve heard nothing but great things.”
Kevin C.
Municipality
Two workers in a factory
“One of the biggest signs that we know the clinic is working is over sixty-six percent of our team members use the use the clinic. We have a large population of our team members who use the clinic often.”
Lindsey S.
Manufacturing
image
“It's hard to find a doctor who actually listened to you. And [my CareATC doctor] did. We got my sleep under control. We got my depression under control. As of right now, I've lost ninety-seven pounds because of CareATC.”
Diana
Manufacturing
    Close up of nurse Couple looking over laptop

    Schedule an Appointment

    Put your wellness first with pointed prevention, early intervention, and our elevated standards of care. 

    Schedule an Appointment