You work hard. Let’s
make healthy living easy.

What We Do Patient Portal

Better Health. Zero-Cost.

Your employer values the health of you and your family. That’s why they’ve chosen to provide you with zero-cost access to health and wellness solutions, powered by CareATC.

Let’s get where you need to go.


Schedule My PHA

Complete your PHA Questionnaire and schedule your PHA Appointment. You can also setup your username and password for the Patient Portal.

Schedule My PHA


Patient Portal, Please

Access your PHA data and medical history or find clinic locations near you. Need your Patient Portal login? Use the access code on your PHA booklet or call 800.993.8244.

Enter Patient Portal


New Patient Paperwork

Will you be visiting a CareATC clinic for the first time? Save time by completing your new patient paperwork before your visit. It’s a simple way to make your first visit a breeze.

Complete Paperwork

Frequently Asked Questions

You’ve got questions. We’ve got answers.

What is CareATC?

CareATC is a national healthcare company that promotes health, prevents disease and provides a shorter path the care.

CareATC is a technology-driven healthcare company for the modern workplace. We’re all about smart tools that keep you healthy and save you money.

About CareATC

Why is my employer partnering with CareATC?

Controlling Costs & Improving Care

Our model of care gives employers greater control over healthcare costs with solutions that work together to build a healthier workforce. In short, we help employers save money by improving the health of their people.

How CareATC Helps Employers & Employees

What is a Personal Health Asessment?

Understanding the Personal Health Assessment

The Personal Health Assessment (PHA) is a complete health screening tool that identifies risk factors such as high blood pressure, high cholesterol, diabetes, obesity and much more. Being aware of your current health status is the first step toward a happier and healthier lifestyle. Please note: A PHA requires you to be fasting for eight or more hours.

About Personal Health Assessment

What is CareATC Primary Care?

About CareATC Primary Care

Onsite or near-site Primary care clinics that give employees and their families a place to get comprehensive medical care at little to no cost. Including primary care visits, generic drugs and labs tests.

Patient FAQ

Where can I access Patient Forms?

Access to Patient Forms

To access general patient forms, including: 

  • Notice of Privacy Practices
  • Acknowledgement of Patient Rights & Responsibilities
  • Medical Liability
  • Authorization for Care to Minor(s)

Click here to access Patient Forms.  

 

Will my health information or test results be shared with my employer?

Your Personal Health Information

No. With CareATC, your personal health information is 100% safe and secure and is never shared with your employer.

How can I access the patient portal?

Accessing the Patient Portal

You can access the Patient Portal at patients.careatc.com. Access your account by entering the unique code issued to you on your Personal Health Assessment report or with your personal information. If you have trouble logging into the Patient Portal, you can call the Patient Access Center at 800.993.8244.

How can I schedule an appointment?

Scheduling an Appointment

There are 3 easy ways to schedule an appointment: 1) Call the CareATC Patient Access Center at 800.993.8244; 2) Visit the Patient Portal and use the unique code issued to you on your PHA report; or 3) Download the CareATC Mobile App - after singing in, use the app to schedule an ppointment anytime, anywhere.

How can I access the patient portal?

Accessing the Patient Portal

You can access the Patient Portal at patients.careatc.com. Access your account by entering the unique code issued to you on your Personal Health Assessment report. If you do not have a report, simply enter your personal information. After logging in, you can set up your username and password. If you have trouble logging into the Patient Portal, you can call the Patient Access Center at 800.993.8244.

How can I download the CareATC mobile app?

About the CareATC Mobile App

You can download the CareATC mobile app on the Apple App Store or Google Play Store.

How can I access my Personal Health Assessment?

Accessing Your Personal Health Assessment

A highly confidential summary is provided to each particpant which displays screening results, as well as tips for improvement. Your PHA Summary Booklet will arrive in approximately one week after your draw. Your booklet will list your results and show you where they fall on the scale. You can also access your PHA results on the CareATC Mobile App.

How can I submit a prescription refill request?

About Prescription Refills

CareATC prescriptions can be refilled in 2-3 days by calling the Patient Access Center, or requesting through the convenient mobile app. Oftentimes, no Wellness Center visit is necessary unless otherwise required by the physician.

How can I access patient forms?

Accessing Patient Forms

To access patient forms, visit https://www.careatc.com/patient-forms.

What is a Personal Health Asessment (PHA)?

About Personal Health Assessments

The Personal Health Assessment (PHA) is a complete helath screenign tool that identifies risk factors such as high blood pressure, high cholesterol, diabetes, obesity and much more. Being aware of your current health status is the first step toward a happier and healtheir lifestyle.

Meet the PHA Team

What is included in my Personal Health Asessment (PHA)?

Personal Health Assessment Components

The Personal Health Assessment (PHA) is a biometric screening that includes a check of blood pressure, height, weight, waist measurement; and a blood draw to measure blood glucose, triglyceride levels and other key lab values. Please note: A PHA requires you to be fasting for 8 or more hours.

How should I prepare for my PHA draw?

Preparing for Yoru Personal Health Assessment

A PHA requires you to be fasting for 8 or more hours. You may drink water and black cofee and chew sugar free gum and mints. You can continue to take prescription medicaitons that do not require food and resume medications that require food after your draw. For more informaiton, please view the PHA Instruction Sheet.

How can I schedule my PHA?

Scheduling Your Personal Health Assessment

To schedule your PHA draw online, visit wwwcareatc.com and click Patient Login in the top right corner, and enter your username and password. If you do not know your username and/or password, call the CareATC Patient Access Center at 800.993.8244. After scheduling your PHA, fill out the PHA Questionnaire at:

How can I access my Personal Health Assessment?

Accessing Your Personal Health Assessment

A highly confidential summary is provided to each particpant which displays screening results as well as tips for improvement. Your PHA Summary Booklet will arrive in approximately one week after your draw. Your booklet will list your results and show you where they fall on the scale. You can also access your PHA results on the CareATC Mobile App.

Get started with this Patient FAQ Video

Primary Care Frequently Asked Questions

How can I schedule an appointment?

Scheduling an Appointment

There are 3 easy ways to schedule an appointment: 1) Call the CareATC Patient Access Center at 800.993.8244; 2) Visit the Patient Portal and use the unique code issued to you on your PHA report; or 3) Download the CareATC Mobile App - after singing in, use the app to schedule an ppointment anytime, anywhere.

Can my family use CareATC?

Spouse & Dependent Participation

Yes. Covered spouses and dependents over the age of 2 have access to the same resources as employees. Please note, you will need to maintain a relationship with your pediatrician for well-child visits and immunizations; however we will see young children ages 2 and up for acute care needs. There will be a global office visit applied for all acute care visits for children.

What do I need to bring for my first visit?

Preparing for Your First Visit

Please bring a valid I.D., such as a driver’s license as well as your medical insurance card. Please be prepared to have your photo taken. We highly encourage you to complete your new patient paperwork prior to your new patient visit, found on www.careatc.com under patient resources.

Are walk-ins welcome?

Walk-In Policy

No. The CareATC Wellness Center does not accept walk-in appointments. However, same-day appointments are available on a first come, first serve basis and must be scheduled over the phone. Please call 800.993.8244. to schedule an appointment.

How long will my appointment take? Why am I required to arrive 15 minutes before my appointment time?

Preparing for Your Appointment

Arriving 15 minutes prior to your scheduled time with the doctor is with the nursing staff. At this time, they will update your information, take your vitals and review your medication to prepare for the doctor who will see you at your scheduled doctor’s appointment. Your appointment with your doctor will take approximately 20-30 minutes, depending on your health needs.

Is there a co-pay or other cost to use CareATC?

Co-Pay & Deductibles

We partner with your employer to provide primary care services at little to no cost to you. Generally, CareATC services are provided to employees and their dependents at no cost.

How long is a typical doctor’s appointment?

Appointment Length

Depending on the nature of the visit, a typical clinic appointment can range between 20 and 30 minutes.

What types of services are covered at CareATC?

Primary Care Services Provided

CareATC offers acute care and preventive care. For a full list of the types of services we offer, please view the document below.

What types of services are NOT covered at CareATC?

Services Not Covered

The CareATC Wellness Center offers primary care services. This does not include OB care or urgent care needs that might require x-rays or extensive treatment. CareATC is not a hospital.

Can I get all of my medicaitons filled at CareATC?

Available Medications

Your CareATC provider can prescribe medications to treat diabetes, cholesterol, high-blood pressure, allergies and much more – all at little to no cost to you. CareATC works with your employer to provide these medications. If your medication is not available at CareATC, your CareATC provider will electronically prescribe your medication and send the prescription to a local pharmacy of your choice.

What can available medications treat?

Available Medications

Available prescriptions include treatment related to allergy, antibiotics, antifungal, asthma, blood pressure, cardiovascular, cholesterol, diabetes, heartburn, and inflammation / pain.

Do I need an appointment to refill my medications?

Medication Refills

This may vary. CareATC prescriptions can be refilled in 2-3 days by calling the Patient Access Center, or requesting through the convenient mobile app. Often times, no Wellness Center visit is necessary unless otherwise required by the physician.

Can I get a prescription from an outside physician filled inside the CareATC Wellness Center?

Medication Refills

Through an established relationship with a CareATC Provider, prescriptions from outside providers can be reviewed, and then re-written.

How many months of medication can be refilled?

Medication Refills

Medication refills are based on the physician’s recommendations, but CareATC is able to provide up to 90 day supplies. Prescription refills take up to 3-4 days to be processed.

What Our Members Are Saying

  • “I had an appointment at the clinic to follow-up on my recent PHA. The staff was professional, efficient and friendly. Almost no wait time. Quality and ultra-convenient. Thank you very much for making the clinic happen. It is an incredible benefit.”

    Jim
    CareATC Patient

  • “My blood sugar was elevated and my A1C was climbing and prior to visiting my CareATC Provider. She put me on a medication and I noticed my blood sugar levels started going down which gave me hope. I began exercising more and lost up to 20 pounds. This is only the beginning.”

    Anthony L.
    Columbus, GA

  • “I love my CareATC provider and the whole crew at the clinic. I'm diabetic and my CareATC provider helped me get my A1C down to 6.1 from 8.4! I've changed my diet and am feeling great. I wish everyone had the opportunity to utilize this type of health care facility.”

    George S.
    Muskogee, OK

  • “I have been a patient for 5 years. My CareATC provider is the kind of doctor who is friendly, genuine, caring, and helpful. In the last year and a half, I have been to a lot of specialists who made me feel like a number. My CareATC provider is not like this at all. He makes me feel like I am more than just a number.”

    Michelle M.
    Phoenix, AZ

Have a question?

Drop us a line below and a member of our team will be in touch soon.
Oh! And don’t forget that you can always talk to a real person at 800.993.8244