CareATC is a leading innovator in the employer worksite healthcare sector, providing on-site, shared-site, and near-site primary care. Our direct care model lowers costs, promotes health, and saves lives. The Power to be Well is a promise we deliver each day. You can view your medical records, schedule appointments, and message your CareATC provider at any time in the patient portal or mobile app.
Use this how-to guide will help you make the most of your virtual visit.
Prepare for Your Virtual VisitDepending on your employer's benefits, you may have access to 24/7 telemedicine.
CareATC is a technology-driven healthcare company for the modern workplace. We’re all about smart tools that keep you healthy and save you money.
Our model of care gives employers greater control over healthcare costs with solutions that work together to build a healthier workforce. In short, we help employers save money by improving the health of their people.
The Personal Health Assessment (PHA) is a complete health screening tool that identifies risk factors such as high blood pressure, high cholesterol, diabetes, obesity, and much more. Being aware of your current health status is the first step toward a happier and healthier lifestyle. Please note: A PHA requires you to be fasting for eight or more hours.
On-site or near-site primary care clinics give members a place to get comprehensive medical care at little to no cost, including primary care visits, generic drugs, and lab tests.
To access general patient forms, including:
Click here to access Patient Forms.
No. CareATC never shares your personal health information with your employer. It is 100% safe and secure.
You can access the Patient Portal at patients.careatc.com. Access your account by entering the unique code issued to you on your Personal Health Assessment report or with your personal information. If you have trouble logging into the Patient Portal, you can call the Patient Access Center at 800.993.8244.
There are 3 easy ways to schedule an appointment: 1) Call the CareATC Patient Access Center at 800.993.8244; 2) Visit the Patient Portal and use the unique code issued to you on your PHA report; or 3) Download the CareATC Mobile App - after signing in, use the app to schedule an appointment anytime, anywhere.
You can access the Patient Portal at patients.careatc.com. Access your account by entering the unique code issued to you on your Personal Health Assessment report. If you do not have a report, simply enter your personal information. After logging in, you can set up your username and password. If you have trouble logging into the Patient Portal, you can call the Patient Access Center at 800.993.8244.
You can download the CareATC mobile app on the Apple App Store or Google Play Store.
A highly confidential summary is provided to each participant, displaying screening results and tips for improvement. Your PHA Summary Booklet will arrive in approximately one week after your draw. Your booklet will list your results and show you where they fall on the scale. You can also access your PHA results on the CareATC Mobile App.
Patients can refill CareATC prescriptions in two to three days by calling the Patient Access Center, or by request through the convenient mobile app. Often, no Wellness Center visit is necessary unless otherwise required by the physician.
To access patient forms, visit https://www.careatc.com/patient-forms.
The Personal Health Assessment (PHA) is a complete health screening tool that identifies risk factors such as high blood pressure, high cholesterol, diabetes, obesity, and much more. Being aware of your current health status is the first step toward a happier and healthier lifestyle.
The Personal Health Assessment (PHA) is a biometric screening that includes a check of blood pressure, height, weight, waist measurement, and a blood draw to measure blood glucose, triglyceride levels, and other fundamental lab values. Please note: a PHA requires you to fast for eight or more hours.
A PHA requires you to fast for eight or more hours. You may drink water and black coffee or have sugar-free gum and mints. You can continue to take prescription medications that do not require food but can only resume medications that require food after your draw. For more information, please view the PHA Instruction Sheet.
To schedule your PHA draw online, visit www.careatc.com and click Patient Login in the top right corner, and enter your username and password. If you do not know your username and/or password, call the CareATC Patient Access Center at 800.993.8244.
A highly confidential summary is provided to each participant, displaying screening results and tips for improvement. Your PHA Summary Booklet will arrive in approximately one week after your draw. Your booklet will list your results and show you where they fall on the scale. You can also access your PHA results on the CareATC Mobile App.
There are three easy ways to schedule an appointment:
1. Call the CareATC Patient Access Center at 800.993.8244.
2. Visit the Patient Portal and use the unique code issued to you on your PHA report.
3. Download the CareATC Mobile App - after signing in, use the app to schedule an appointment anytime, anywhere.
Yes. Covered spouses and dependents over the age of two have access to the same resources as employees. Please note, you will need to maintain a relationship with your pediatrician for well-child visits and immunizations. However, we will see young children ages two and up for acute care needs. There will be a global office visit applied for all acute care visits for children.
Please bring a valid I.D., such as a driver’s license or a medical insurance card. Please be prepared to have your photo taken. We highly encourage you to complete your new patient paperwork before your new patient visit, which you can find at www.careatc.com under patient resources.
No. The CareATC Wellness Center does not accept walk-in appointments. However, same-day appointments are available on a first-come, first-serve basis and must be scheduled over the phone. Please call 800.993.8244. to schedule an appointment.
Please arrive 15 minutes before your scheduled time to allow the doctor and nursing staff time to prepare. The nursing staff will update your information, take your vitals, and review your medication in preparation for your scheduled doctor’s appointment. Your appointment with your doctor will take approximately 20-30 minutes, depending on your health needs.
We partner with your employer to provide primary care services at little to no cost to you. Generally, CareATC offers services to members and their dependents at no charge.
Depending on the nature of the visit, a typical clinic appointment can range between 20 and 30 minutes.
CareATC offers acute care and preventive care. For a full list of the types of services we offer, please view the document below.
The CareATC Wellness Center offers primary care services, which excludes OB care or urgent care needs that might require x-rays or extensive treatment. CareATC is not a hospital.
Your CareATC provider can prescribe medications to treat diabetes, cholesterol, high blood pressure, allergies, and much more – all at little to no cost to you. CareATC works with your employer to provide these medications. If your medication is not available at CareATC, your CareATC provider will electronically prescribe your medication and send it to a local pharmacy of your choice.
Available prescriptions include treatment related to allergy, antibiotics, antifungal, asthma, blood pressure, cardiovascular, cholesterol, diabetes, heartburn, and inflammation/pain.
Medication refills may vary. Patients can refill CareATC prescriptions in two to three days by calling the Patient Access Center or by request through the convenient mobile app. Often, no Wellness Center visit is necessary unless otherwise required by the physician.
Prescriptions from outside providers can be reviewed and re-written through an established relationship with a CareATC Provider.
Medication refills are based on the physician’s recommendations, but CareATC can provide up to 90-day supplies. Prescription refills take up to three to four days to be processed.
“I had an appointment at the clinic to follow-up on my recent PHA. The staff was professional, efficient, and friendly. Almost no wait time. Quality and ultra-convenient. Thank you very much for making the clinic happen. It is an incredible benefit.”
Jim
CareATC Patient
“My blood sugar was elevated and my A1C was climbing before visiting my CareATC Provider. She put me on medication and I noticed my blood sugar levels started going down, which gave me hope. I began exercising more and lost up to 20 pounds. This is only the beginning.”
Anthony L.
Columbus, GA
“I love my CareATC provider and the whole crew at the clinic. I'm diabetic and my CareATC provider helped me get my A1C down to 6.1 from 8.4! I've changed my diet and am feeling great. I wish everyone had the opportunity to utilize this type of healthcare facility.”
George S.
Muskogee, OK
“I have been a patient for five years. My CareATC provider is the kind of doctor who is friendly, genuine, caring, and helpful. In the last year and a half, I have been to many specialists who made me feel like a number. My CareATC provider is not like this at all. He makes me feel like I am more than just a number.”
Michelle M.
Phoenix, AZ