Coronavirus Resource Center

Get the latest on the novel coronavirus and what we’re doing to help you.
   For Patients    For Employers

For Patients

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Learn about COVID-19

Get the facts about the novel coronavirus and learn how to spot common symptoms.

Get the Facts

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Schedule Virtual Visit

Request a virtual visit with your CareATC provider. Now open daily from 7am - 7pm CST.

Schedule Visit

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Get Tested 

Are you experiencing COVID-19 symptoms? Learn about your testing options.

Get Tested

For Employers

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Control & Prevention

Reduce the risk of spread with control and prevention guidelines from the CDC.

Stop the Spread

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Return-to-Work Strategies

Implement a smart return-to- work strategy that promotes health, safety, and confidence.

Explore Strategies

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Current Trends

Get data-driven insights on the spread and current trends of the novel coronavirus.

See Trends

Tracking the Spread

Frequently Asked Questions

How is CareATC responding to the coronavirus?

CareATC has implemented operational strategies designed to limit exposure to staff and other patients. Our strategies include offering remote telehealth appointments with a CareATC provider, pop-up testing locations, remote screening of patients potentially exposed to COVID-19, and a rigid cleaning schedule of our clinics. As an organization, we have limited travel and implemented a mandatory 14-day self-quarantine policy for any employees who may have been exposed to the coronavirus.

Does CareATC provide COVID-19 testing?

CareATC has started to offer pop-up testing locations with employer partners and will be adding clinic testing in the near future. We are also working with local health departments, hospitals, and private organizations to coordinate testing based on current testing criteria. To determine if testing is indicated, we are providing virtual appointments to our patients through CareATC's telehealth offering. Stay tuned for updates to our service offerings and testing locations at www.careatc.com and our COVID-19 Resource Center.

How do I schedule a virtual visit?

At this point, we are reserving telehealth visits for patients with acute illnesses to manage and follow their care at the convenience of their home. To schedule a telehealth visit, contact our Patient Access Center at (800)993-8244. Please note that our patient access center is open seven days a week from 7:00 am to 7:00 pm CT.

How should I prepare for a virtual visit?

Once scheduled, please ensure to complete your new patient paperwork (if applicable) prior to your telehealth visit. You can do this by visiting our CareATC patient paperwork section or through our patient portal on the CareATC mobile app. Please make sure that you are available at your designated visit time. Our clinic staff will initiate the telehealth encounter (via phone or video) on time and connect you with a CareATC physician who will take you through a general examination and ask questions to identify your specific needs and care plan.

What if I need a prescription or refill?

Even through a telehealth visit, our CareATC physicians will assist with needed prescriptions and refills. We are working with our new pharmacy vendor, Northwind, to offer home shipment of medications as an added convenience and to limit your exposure to others.

Trusted Resources

 

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CDC Resources

The Centers for Disease Control and Prevention (CDC) is the nation's leading health protection agency, providing valuable resources for Americans and the latest, need-to-know public health information regarding COVID-19.

 

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WHO Resources

The World Health Organization (WHO) is the global authority when it comes to international health and pandemic response, offering COVID-19 situation updates, advice for the public and health workers, and much more.