Employer Healthcare Strategies


Driving Employee Satisfaction with Onsite Clinics: Key Considerations for Benefit Brokers

Posted by CareATC on August 22, 2023

230822-CATC-BP-EHSEmployee satisfaction is a critical factor in ensuring a productive and engaged workforce. One way to enhance employee satisfaction is by offering convenient and accessible healthcare services. Onsite clinics, which are medical facilities located within the workplace, have emerged as a valuable solution in this regard. The benefits of onsite clinics for driving employee satisfaction offer the following key considerations for benefit brokers.

Improved Access to Healthcare

Onsite clinics provide employees with easy access to healthcare services, eliminating the need for time-consuming appointments and long waiting periods. 64% of employees name healthcare benefits as a critical factor when taking a new job, up from 41% in 2015 (Gallup, 2023). With onsite clinics, employees not only receive healthcare benefits, but can conveniently seek medical advice, preventive care, and treatment for minor ailments without having to leave the workplace, resulting in increased satisfaction and reduced stress.

Enhanced Convenience

According to a study by Mercer, on average, 52% of employees with access to a worksite clinic visited the clinic in 2020 (Mercer, 2021). Onsite clinics offer the convenience of immediate care without the need for employees to take time off work. This can significantly reduce disruptions to productivity and improve work-life balance. Onsite clinics play a vital role in meeting this demand and fostering employee happiness.

Personalized and Comprehensive Care

Onsite clinics often provide personalized and comprehensive healthcare services tailored to the specific needs of employees. This includes preventive screenings, vaccinations, chronic disease management, and wellness programs. By addressing employees' healthcare needs within the workplace, onsite clinics create a sense of care and support, leading to increased satisfaction and loyalty.

Cost Savings

Onsite clinics can also generate cost savings for both employers and employees. By providing accessible and affordable healthcare options, employers can reduce healthcare costs associated with expensive offsite treatments and emergency room visits. Organizations with CareATC onsite clinics have seen their health costs reduced by a minimum of $500 per employee per year on average. In addition, employees benefit from lower out-of-pocket expenses for routine medical care. 

Onsite clinics offer valuable benefits for driving employee satisfaction. Benefit brokers play a crucial role in ensuring the successful implementation and utilization of onsite clinics. Brokers should conduct thorough needs assessments to determine the healthcare services and programs most relevant to the employee population. This analysis will help tailor the offerings of the onsite clinic to meet the specific needs of the workforce. By prioritizing employee well-being through the provision of onsite healthcare, organizations can create a happier, healthier, and more engaged workforce.


Gallup. (2023). Indicator: Employee retention & attraction. Gallup.com. Retrieved from https://www.gallup.com/467702/indicator-employee-retention-attraction.aspx

Mercer. (2021). Worksite Health Centers: 2021 Survey Report. Retrieved from https://www.mercer.com/en-us/solutions/health-and-benefits/employee-benefits-strategy-and-consulting/worksite-health-center/

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Post Topics On-Site Medical Clinics, Workplace Wellness, Benefits & Compensation, Employee Engagement, Benefit Brokers