One of the hottest topics in HR is the growing importance of "Intangible Assets" or "Soft Skills" — which can include many personal talents related to emotional intelligence, natural problem solving ability, and the ability to think on one's feet.

These are personal gifts which can't be tangibly measured, but they're necessary for any company which will thrive.

The need for soft skills and sensitivity is changing. The business world is becoming more international, and more connected through technology.

To keep a business secure, and to maximize communication with customers and related businesses, focused development of soft skills in talented team members is a must.

Read full article at Training Journal.